Updating inside an oracle

In this model, you continue to use your active Oracle support account, and you contact Oracle directly for Oracle Database service requests.

If you have an AWS Support account with case support, you can contact AWS Support for Amazon RDS issues.

For more information about using SSL with Oracle on Amazon RDS, see Using SSL with an Oracle DB Instance.

For more information about the Oracle Native Network Encryption option, see Oracle Native Network Encryption.

Amazon RDS supports Multi-AZ deployments for Oracle as a high-availability, failover solution.

You must also follow Oracle's policies for licensing Oracle Database software in the cloud computing environment.

For more information on Oracle's licensing policy for Amazon EC2, see Licensing Oracle Software in the Cloud Computing Environment.

In order to deliver a managed service experience, Amazon RDS does not provide shell access to DB instances, and it restricts access to certain system procedures and tables that require advanced privileges.

Amazon RDS supports access to databases on a DB instance using any standard SQL client application such as Oracle SQL Plus.

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